Privacy policy

Your privacy is important to us. In this privacy statement we explain what personal data we collect from our users and how we use it. We encourage you to read these terms carefully before providing your personal data on this website. Those over 14 years of age may register on pangolime.com as users without the prior consent of their parents or guardians.

In the case of children under 14 years of age, the consent of the parents or guardians is required for the processing of their personal data.

Data regarding the professional and economic activity and the privacy of other family members will never be collected from the minor without the former’s consent.

If you are under 14 years of age and have accessed this website without your parents or guardians’ knowledge, you cannot register as a user.

On this website the personal data of our users is respected and taken care of. As a user you should know that your rights are guaranteed.

We have tried to create a safe and reliable space and that is why we want to share our principles regarding your privacy:

  • We never request personal information unless it is absolutely necessary to provide you with the services you require.
  • We never share our users' personal information with anyone, except to comply with the law or when we have your express authorization.
  • We never use your personal data for a purpose other than that expressed in this privacy policy.

It should be noted that this privacy policy may vary depending on legislative or self-regulatory requirements, so users are advised to visit it periodically. It will be applicable in the event that users decide to fill out any of the contact forms where personal data is collected.

Pangolime has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) (GDPR), the Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), as well as the Law 34/2002 of 11 July on information society services and electronic commerce (LSSICE or LSSI).

Data controller

  • Identity: Topsalud SL
  • Legal name: Topsalud SL
  • NIF / CIF: B18930388
  • Address: Calle Carrera de la virgen 23 Chauchina, 18330 · Granada, Spain
  • Email: jose@topsaludsl.com
  • Activity: Empresarial

As stated in the GDPR, the personal data you send us through the forms of the website will be managed as the data of "Web users and subscribers".

For the processing of our users' data, we implement all the technical and organisational security measures established in the current legislation.

Principles that we will apply to your personal information

For the processing of your personal data we will apply the following principles that meet the requirements of the GDPR:

  • Principle of legality, loyalty and transparency: we will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you of in advance with absolute transparency.
  • Principle of minimisation of data: we will only request the strictly necessary data in relation to the purposes for which we require it. The minimum possible.
  • Principle of limitation of the preservation period: the data will be kept for no longer than necessary. The length of the preservation period depends on the purpose of the data; we will inform you of the corresponding preservation period. In the case of subscriptions, we will periodically review our lists and we will delete the records that have been inactive for a considerable time.
  • Principle of integrity and confidentiality: your data will be managed in such a way that adequate security of personal data and confidentiality is guaranteed. We take all the necessary precautions to avoid unauthorised access or improper use of our users' data by third parties.

How have we obtained your data?

The personal data that we manage in Topsalud SL comes from:

  • Contact Form

What are your rights when you provide us with your data?

Anyone has the right to obtain confirmation about whether or not at Topsalud SL we are managing personal data that concerns us.

Interested persons have the right to:

  • Request access to their personal data.
  • Request its rectification or deletion.
  • Request limitation of its processing.
  • Oppose its processing.
  • Request data portability.

Interested parties can request access to their personal data, request its rectification and request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. The limitation of the processing of data can be requested in certain circumstances, in which case we will only keep the data for the exercise or defence of legal claims. The interested parties may oppose the processing of their data in certain circumstances and for reasons related to their particular situation, in which case Topsalud SL will stop processing the data, except for compelling legitimate reasons, or for the exercise or defence of possible legal claims.

As an interested party, you have the right to receive the personal data that you have provided us with in a structured format, and to transmit it to another data controller when:

  • The processing is based on consent.
  • The data has been provided by the interested person.
  • The processing is carried out by automated means.

By exercising your right to data portability, you will have the right to have personal data transmitted directly from controller to controller when technically possible.

Interested parties will also have the right to effective judicial protection and to file a claim with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of their personal data violates the GDPR.

For what purpose do we process your personal data?

When a user connects to this website to comment on a post, send an email to the owner, or subscribe, they are providing personal information for which Topsalud SL is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user consents to their information being collected, used, managed and stored by pangolime.com, only as described in the Legal Disclaimer and in this privacy policy.

At Topsalud SL we use the following personal data capturing system:

  • Contact form: we request your name, email address and message.
  • Mailchimp

We process the information provided by interested persons with the following purposes:

  • To meet the requirements of the users of pangolime.com. For example, we can use this data to respond to your request and to address questions, complaints, comments or concerns you may have regarding the information available on this website, the services provided through this website, the processing of your personal data, the legal texts available on this website, as well as any other queries you may have that are not subject to the contracting conditions. The data you provide will be located on the servers of: Just Quality SC(hosting provider of PangoLime), located in the EU
  • To support and improve the services offered by this website.
  • Other non-identifying data is collected through cookies that are downloaded to the user's computer when browsing this website. This is detailed in the cookie policy.
  • To manage social networks. Topsalud SL may have a presence on social networks. The processing of the data of the people who become followers of the official social network pages of pangolime.com will be governed by this section, as well as by the conditions of use, privacy policies and access regulations of the corresponding social network that are previously accepted by the user of PangoLime. Your data will be processed for the purpose of correctly managing your presence on the social network, reporting activities, products or services of Topsalud SL; as well as for any other purpose that the regulations of the social networks allow. We will never use the profiles of followers on social networks to send advertising individually.

In accordance with the provisions of the GDPR, Topsalud SL with address at calle carrera de la virgen 23 chauchina 18330 (Granada, SPAIN), will be responsible for the processing of the data of the users of the website and subscribers.

Topsalud SL does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, sometimes we will collaborate with other professionals, in which case consent will be required from users and we will inform users of the identity of the collaborator and the purpose of the collaboration. The collaboration will always be carried out with the strictest security standards. We can select and post customer testimonies on our services, which may contain personally identifiable information, such as your name and / or the city, state or country of residence. We obtain your consent before posting any testimonials with your name. If such content is published, it will be available to other users of the services. If you want us to delete your name or testimonial from our website, you can contact pangolime.com via our contact form.

We can post customer reviews on our Sites or Services, which may contain personally identifiable information, such as your name and / or the city, state or country of residence. By submitting your review, you are giving us permission to post your review on our Sites or Services. If you post such content, it will be available to other users of the Sites or Services. Your post may also be made public, and we cannot prevent such information from being used in a manner that may violate this policy or the law. If you want us to remove your name or review from our Sites or Services, you can contact pangolime.com via our contact form.

Legitimation for the processing of your data

The legal basis for the processing of your data is: consent.

To contact us or make comments on this website, our agreement with this privacy policy is required.

The prospective or commercial offering of products and services is based on the requested consent, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

Data category

The data categories that are processed are identifying data.

Especially protected data categories are not processed.

How long will we keep your data?

The personal data provided will be kept:

As long as the commercial relationship is maintained.

Recipients of your data

Many tools that we use to manage your data are contracted by third parties.

To provide services strictly necessary for the development of our activity, pangolime.com shares data with the following providers under their corresponding privacy conditions:

Google Analytics: a web analytics service provided by Google, Inc., a Delaware company headquartered in 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States ("Google"). Google Analytics uses cookies, which are text files located on your computer, to help us analyse how users make use of pangolime.com. The information generated by the cookie about your use of pangolime.com (including your IP address) is directly transmitted and filed by Google on servers in the United States.

Hosting: JUST QUALITY, located in the EU. https://www.just-quality.com/ processes the data in order to provide its hosting services to PangoLime.

Navigation

By browsing pangolime.com, non-identifying personal data can be collected, which may include IP addresses, approximate geographical location, a record of how the services and website are used, data related to your browsing habits through third-party services, and other data that cannot be used to identify the user. This website uses the following third-party analysis services:

  • Google analytics

We use this information to analyse trends, manage the website, track user movements around the website, and to gather demographic information about our user base as a whole.

Data secrecy and security

Regarding the use and processing of user’s data, pangolime.com is committed to respecting data confidentiality and using the data in accordance with the purposes described in this privacy policy, as well as to complying with our obligation to save the data and implement the necessary measures to prevent alteration, loss, and unauthorised processing or access, in accordance with the current data protection regulations.

This website includes an SSL certificate. This is a security protocol that securely encrypts the data transmitted between a server and the user.

pangolime.com cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access by third parties.

Regarding the confidentiality of the data processing, Topsalud SL will ensure that any person who is authorised by Topsalud SL to process the user’s data (including staff, collaborators and providers), will be under the appropriate obligation of confidentiality (either a contractual or legal duty).

When a security incident occurs, as soon as Topsalud SL realises it has occurred, we will notify the user without undue delay and we will provide information related to the security incident as soon as it is known or when the user requests it.

Accuracy and truthfulness of the data

As a user, you are responsible for the veracity and accuracy of the data you send to pangolime.com, exonerating Topsalud SL from any responsibility in this regard.

Users guarantee and answer for the accuracy, validity and authenticity of the personal data provided, and ensure to keep it duly updated. The user agrees to provide complete and correct information in the contact form.

Agreement and consent

The user declares to have been informed of the conditions of personal data protection, agreeing and consenting to the processing of the data by Topsalud SL in the manner and for the purposes described in this privacy policy.

Revocability

The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by contacting Topsalud SL according to the terms for the exercise of rights established in this policy. This revocation will in no case be retroactive.

Changes in privacy policy

Topsalud SL reserves the right to modify this privacy policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In this situation, Topsalud SL will announce the changes on this page with reasonable notice before their implementation.

Commercial mailings

According to the LSSICE, pangolime.com does not carry out spam practices, so it does not send commercial emails that have not been previously requested or authorised by the user. Consequently, in the contact form, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information requested at that moment.

In accordance with the provisions of the LSSICE, pangolime.com will not send commercial communications without properly identifying them